Case Study: akt
@takenbymarshall Happy PRIDE MONTH 🏳️🌈✨ With plenty ofqueer representation coming onto our screens this month,it's important to remember that Intersectional Representation is needed. @aktcharity is an amazing charity making sure that people don't have to choose between safety & being themselves#akt #lgbt #queer #intersectionality ♬ original sound - they/them2drippy🗡🩸
Supporting LGBTQ+ Young People
akt—formerly known as The Albert Kennedy Trust—is a UK based charity that supports LGBTQ+ young people who are facing or experiencing homelessness or living in a hostile environment. This includes providing emergency accommodation, helping service users stay safe in a crisis, and providing life skills training.
The Challenge
Help akt increase their following on their newly launched TikTok. Increase awareness of akt by updating and expanding their paid search activity.
Our Strategy
Since akt is a registered charity, they were eligible for a perpetual Google Grant, which gives up to £7,000 per month in search ads shown on Google.com. This allowed us to expand akt’s Google Ads account, with different campaigns focusing on different reasons akt might be relevant to a person making a search, such as looking for a charity to donate to or looking for immediate help while in crisis. We also used Google Ads to promote short-term campaigns, such as akt’s collaboration survey with Generation Rent, which was then used to produce a report on LGBTQ+ experiences of homelessness.
akt were also looking to expand their presence on TikTok. Our work with them included both creation of TikTok content for their own TikTok account, and collaboration with intersectional influencers, raising awareness of akt’s work.
Services Used
Results
20%
decrease in CPA on akt's Google Ads, with an 11% average CTR
@aktcharity Happy #PansexualAwarenessDay! To celebrate, here's 5 pansexual celebrities we think you should know about 💗💛💙#LGBTQ #pansexual #pansexualawareness ♬ original sound - akt
55%
Engagement rate on akt's TikToks